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Mad Science requires a non-refundable booking deposit of £80. Payment can be made over the phone by most cards (4% surcharge for credit cards applicable), via BACS (upon request) and by cheque. Unfortunately we can’t accept American Express Cards. Please make cheques payable to Kidscience Ltd.
Any changes to the standard party offer must be discussed and agreed at the time of booking and confirmed in writing by the customer. There is a surcharge of £50 for parties taking place outside of the offered times and on bank holidays.
Balance of payments is due five days before the party. The operations team will call four to five days before the party to confirm final details and collect any outstanding balance.
Mileage costs of £0.45 per mile are charged outside of 15 miles of our offices. For London this is W5 5RG, for Epping this is CM16 6AA and for Cambridgeshire this is CB21 5BS.
Parking charges (including metered parking) will be payable by you, the client. Please inform the Mad Science Party Coordinator of any parking restrictions at the time of booking. Parking at, or near to the venue is essential for a party to take place.
Exact numbers must be confirmed. Unless we are notified five days before your party, we shall assume that your confirmed final number is as stated on the booking form. Please note that the total number of guests includes the birthday child/children and siblings.
We regret that Mad Science does not provide food, birthday cakes or party bags.
Although our instructors are thoroughly CRB checked, vetted and highly trained, children must not be left alone with the instructor and we insist on a legal guardian or responsible adult being present at all times. Neither must our instructors be asked to accompany children to the toilet or assist with feeding.
If at any time the instructor deems that the behaviour of one or more children, adults or other children present, is likely to cause danger or disruption, the instructor can reasonably request they are controlled or removed or noise levels are reduced and, if this doesn’t happen, cease the presentation until the situation is resolved or terminate the presentation with no recourse to refund.
In the event that the child, or any of the guests, have already seen a Mad Science party it is advisable to let us know the host and date of that party.
Mad Science provides much of its programming in schools both in the classroom, at assemblies and in After School Clubs. Children who have attended any of these programmes will realise that the Birthday Parties are higher octane whilst still providing enquiry based learning and fun. If you are interested in seeing Mad Science in your child’s school please let us know the name of the school.